Privacy Policy

    Last updated: October 2025

    At B&O Aomë, we value your privacy and are committed to protecting your personal

    information. This Privacy Policy explains how we collect, use, and safeguard your

    information when you visit our website, make a purchase, or contact us.

    1. Information We Collect

    We may collect the following types of personal information:

    • Personal details: Name, email address, phone number, and delivery address.
    • Payment information: Billing details required to process your order (securely handled by our payment partners).
    • Website data: Information collected automatically, such as IP address, browser type, and browsing behaviour via cookies and analytics tools.
    • Communication details: Any information you provide through our Contact Us or Return Request forms.

    2. How We Use Your Information

    We use your information to:

    • Process and deliver your orders.
    • Communicate with you regarding your purchase, returns, or enquiries.
    • Improve our website and shopping experience.
    • Send marketing updates or special offers (only if you’ve opted in).
    • Comply with legal or regulatory obligations.

    3. Sharing Your Information
    We respect your privacy and will never sell or rent your personal information.

    We may share your details only with:

    • Trusted service providers (e.g., couriers or payment gateways) who help us fulfil your order.
    • Legal authorities if required by law.

    All third-party partners are bound by confidentiality agreements and data protection
    standards.

    4. Data Security
    We take appropriate technical and organisational measures to safeguard your information against loss, theft, or unauthorised access.

    Online transactions are secured through SSL encryption and reputable payment providers.

    5. Your Rights
    You have the right to:

    • Access, correct, or delete your personal information.
    • Withdraw consent for marketing communication at any time.
    • Request details about how your information is stored or used.

    To exercise these rights, please contact us via our Contact Us page.

    6. Cookies
    Our website uses cookies to:

    • Enhance your browsing experience.
    • Track anonymous usage data for analytics and performance improvements.

    You can adjust your browser settings to block cookies, though some site features may not function properly as a result.

    7. Retention of Information
    We retain your personal information only as long as necessary to:

    • Complete your order and after-sales support, or
    • Meet legal and accounting obligations.

    8. Changes to This Policy

    We may update this Privacy Policy from time to time. The latest version will always be available on this page, and updates take effect immediately upon posting.

    9. Contact Us
    If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

    Bask and Opulence (B&O Aromë)

    Email: info@bybo.co.za

    www.bybo.co.za

    Pretoria, South Africa